What are your daycare hours?

Our daycare operates every day of the week from 7:00 AM to 7:00 PM. We offer flexible drop-off and pickup times to accommodate your schedule outside this range upon request.

Do you provide overnight sitting services?

Yes! Our overnight sitting service allows your dog to stay comfortable in their own home while you're away. During your dog's stay, we will maintain your dog's regular routine, including walks, feeding, and playtime.

Do all dogs need to be friendly with other dogs?

Yes, all dogs must be friendly and comfortable around other dogs. We have our own family dog, Walter, who is always present on the property, and we often care for multiple dogs at once. For everyone's safety and happiness, we can only accept dogs that are sociable and relaxed around other dogs and children. If you're unsure about your dog's suitability, please get in touch and we can arrange a meet-and-greet to see how they interact.

What safety measures do you have in place?

Safety is our top priority. We are trained in pet first aid, we maintain small group sizes for personalised attention and our house is fully secured and sanitised daily.

Can you accommodate dogs with special needs?

Absolutely! We have experience caring for dogs with various needs including medication administration, special diets, mobility assistance, and behavioral considerations. We'll work with you to create a custom care plan.

First-Time Dog Boarding: Everything You Need to Know Before Their First Stay

Complete first-time dog boarding guide. Learn what to expect, how to prepare, and tips for ensuring your dog's first boarding experience is positive and successful.

Your dog's first boarding experience can feel nerve-wracking for both of you. With proper preparation and knowledge of what to expect, you can ensure a positive experience that sets the foundation for stress-free future stays. Is Your Dog Ready for Boarding? Age Considerations: Minimum Age: Most facilities require puppies to be at least 4-6 months old Vaccination Timeline: Full vaccine series must be completed (typically by 16 weeks) Socialization Level: Some exposure to other dogs and people is ideal Potty Training: Should have basic house-training, though accidents are understood Health Requirements: Up-to-date on Rabies, DHPP (Distemper, Hepatitis, Parvovirus, Parainfluenza), and Bordetella vaccines Current flea and tick prevention Recent health check from veterinarian (within past year) Spayed or neutered (many facilities require this for dogs over 6-12 months) No contagious conditions or illnesses Temperament Suitability: Good Candidates: Dogs who enjoy other dogs, are generally friendly, and can handle new environments May Need Extra Care: Shy or anxious dogs (look for smaller, quieter facilities) Special Considerations: Aggressive dogs may not be suitable for group boarding Choosing the Right Boarding Facility What to Look For: Tour Policy: Reputable facilities welcome and encourage tours Cleanliness: Facilities should be clean without overwhelming odor Safety Features: Secure fencing, proper ventilation, climate control Staff Qualifications: Trained in pet first aid and dog behavior Group Sizes: Smaller ratios mean more individual attention Sleeping Arrangements: Comfortable, clean, appropriate for dog's size Play Areas: Safe, supervised spaces for exercise and socialization Emergency Protocols: Clear procedures and 24/7 supervision or on-call staff Questions to Ask During Your Tour: "What is a typical day like for boarded dogs?" "How do you handle medical emergencies?" "What is your staff-to-dog ratio?" "Are dogs supervised 24/7 or just during certain hours?" "How do you group dogs for play time?" "What happens if my dog doesn't eat or seems stressed?" "Can I bring my dog's own food and bedding?" "How will you update me during their stay?" Preparing for the First Stay 2-3 Weeks Before: Schedule Facility Tour: Visit with your dog if allowed Vet Check-Up: Ensure health requirements are met Gather Records: Obtain copies of vaccination documents Trial Run: Consider a shorter daycare visit first 1 Week Before: Complete Paperwork: Fill out all required forms Practice Separation: Leave your dog with friends or family Maintain Routine: Keep normal schedule; don't over-exercise thinking it will help Prepare Supplies: Gather food, medications, comfort items Day Before: Pack Everything: Use the facility's checklist Bathe Your Dog: Fresh and clean for their stay Normal Evening: Stick to regular routine to avoid anxiety Reconfirm Drop-Off: Verify time and procedure What to Pack Essential Items: Food: Enough for entire stay plus one extra day, pre-portioned Label with dog's name and feeding times Include exact amounts Bring their regular food to avoid stomach upset Medications: All current medications in original containers Detailed administration instructions Dosage times clearly marked Contact info if staff has questions Vaccination Records: Copies of all required documents Emergency Contacts: Your phone, backup contact, vet information Detailed Instructions: Written care guide (see below) Comfort Items: Favorite Toy: One or two familiar items (not irreplaceable) Blanket with Your Scent: Old t-shirt or small blanket Collar and Leash: With current ID tags Special Treats: Small amount of favorites (check facility policy) What NOT to Bring: Expensive or irreplaceable items Glass or ceramic bowls Rawhides or bones (can cause resource guarding) Excessive toys (one or two is plenty) Creating Detailed Care Instructions Write a comprehensive care sheet for staff: Include: Feeding: Times, amounts, any special requirements Medications: Complete instructions with times Behavioral Notes: Personality traits (shy, outgoing, playful, calm) Fears or triggers What comforts them when stressed How they do with other dogs Commands: What they respond to Habits: Sleep patterns, bathroom routine Medical History: Any chronic conditions or past issues Emergency Preferences: When to call, veterinary preferences Drop-Off Day Morning Routine: Normal Schedule: Feed breakfast at usual time (unless facility requests otherwise) Exercise: Regular walk, not excessive Bathroom Break: Right before leaving for facility Stay Calm: Your energy affects your dog At the Facility: Arrive on Time: Rushed drop-offs increase stress Review Instructions: Go over care sheet with staff Show Supplies: Point out food, medications, comfort items Answer Questions: Staff may have last-minute clarifications Brief Goodbye: Keep it short and upbeat Don't prolong the departure No dramatic emotional farewells Confident tone: "Have fun! See you soon!" Don't sneak out; s